Page 5 of Degrees of Innocence
Dear Mr. Powers,
I have reviewed your request to have Martel representatives excused next week. The group will be developing the patient experience, and it is imperative the design team understands this work. The efficiencies gained by having them present will far outweigh the initial cost of time and resources. Please let me know who will be representing this project on Monday, or if I need to arrange for alternative design representation.
Thanks,
Kate
Kate Meilers
Project Consultant
Torzial Consulting Firm
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From:[email protected]
Let me know if assistance is needed in the matter. It is Saturday. Why are you working?
C. H. Prestian
Chief Executive Officer, Owner
Prestian Corporation
It’s going to be a long weekend if he’s intending to stalk my every exchange. I peruse the other emails while trying to decide how to respond to his message.
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From:MPowers@Martel&Sons.org
Dear Miss Meilers,
Thank you for the note, but the department is short staffed. We have created several options and feel confident one will meet your needs. Each is a state-of-the-art design and maximizes efficiency, which we understand is the goal of this particular project.
Mark
Mark Powers, Project Coordinator
Martel & Son’s Design
I put thought into responding as professionally as possible, but inside I am fuming. Why did Prestian Corporation hire this company if they don’t understand that design of the building should be driven by the needs of the patients?
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To:MPowers@Martel&Sons.org
