Page 9 of Seizing Mack
“Great. You’re my new receptionist until Chrissy gets back from her honeymoon. Grab a seat and I’ll give you a quick how-to.”
“What, rightnow?”
“No time like the present.”
“But I just got here!”
“I won’t have time to show you in the morning.”
“Don’t I get a tour, too? I mean, if I’m going to work here—” her face scrunched up as if she’d just sucked on a lemon “—then I should at least be familiar with the place, right?”
From a normal job applicant, that would make perfect sense, but this was Dee, and there were only two reasons why Princess Dee would want a tour. One was, she wanted to avoid work and the other was, she wanted to scope out more guys. Both were equally probable and neither was acceptable.
“Tomorrow, when Margo comes in to take over, I’ll give you the grand tour.”
Mack demonstrated how to use the phone system to answer and transfer calls, as well as put people on and off hold. She also showed her the basics of the computer system so that Dee would be able to answer simple questions about hours, classes, and membership.
“Be pleasant, professional, and respectful to everyone. It’s all pretty simple and straightforward. If there’s something you can’t handle or answer, take their name and number and tell them I’ll get back to them shortly,” Mack concluded about thirty minutes later. “Now, let’s get you back to my place. I’m sure you’re tired and five a.m. comes early.”
“Make it two. I don’t get up until at least eleven.”
God, give me strength.
